Customers cannot find you
An incomplete or inconsistent Google profile and listings send nearby searchers to the next business.
Miss a call on the job? We text them back for you.
We look after the online side of plumbing and HVAC shops: missed-call text-back, your Google profile, reviews and listings. You approve the wording, you own everything, and you can cancel by email. You see what we found before you pay anything.
Free audit first You see it before you pay
Sound familiar?
The reality of local search
Fewer reviews than the competition
Customers check reviews first. A competitor with fewer, fresher reviews can show up above you.
Your Google profile is half empty
Missing hours, services and photos. It is the first thing people see and one of the easiest things to fix.
No way to ask without calling
Someone browsing at night leaves if they cannot ask for a quote or book online.
The Rich Media Web fix
We audit all of it for free, fix the gaps, add simple follow-up automation, and report every month.
Get my free auditThree gaps we close
What we do
Small, practical fixes for local service businesses. You approve each piece before it goes live.
Get reached
Contact
Make it easy for a customer to contact you without calling.
- Quote or booking form that works on a phone
- Click-to-call on every page
- A website fix, only if yours is broken
- License number and trust marks shown
Get found
Google, maps and AI
Show up correctly where people nearby are already looking, including AI assistants.
- Google Business Profile set up and kept up
- Listings that match on Google, Yelp, Facebook, Apple Maps and Bing
- A monthly check of what ChatGPT, Gemini and Perplexity say about you
- Local pages and posts when there is something real to say
- Monthly report in plain words
Never miss a lead
Automations
Small automations that answer and follow up while you work.
- Missed-call text-back
- Review requests after each job
- Follow-up after a quote
- Appointment reminders
We show you what we found first. Free.
The difference
Most agencies want a deposit before you see anything. We send a written audit of your Google profile, reviews and website, with screenshots. Like it? We keep going. Don’t? You owe nothing.
Free audit
A short written summary of your Google profile, reviews and website.
Walkthrough video
A 3 to 5 minute video of what we found, recorded for you.
Plain-words reports
Each month we report what we did and what moved.
People who know you
The same two people every month: Karn writes to you, Jack calls you. No ticket queue, no new account manager.
Like it? We keep going. Don’t? You owe nothing.
Claim my free auditRecent builds
Work
Two client sites, plus design demos for the trades we work with.
19th Wine Shop
Retail and wholesaleIn-store wine menuWholesale catalogAdmin panel
Bilingual (Thai and English) retail website with an in-store wine menu, wholesale catalog with inquiry form, and a private admin panel so staff can update inventory themselves.
Visit site
BPG Precision
Industrial equipment supplierThai and EnglishEquipment catalogCall button and LINE
Full rebuild of a Bangkok plastics-equipment supplier's site: a bilingual equipment catalog, service pages, a tap-to-call button and a LINE code.
Copper Creek Plumbing
PlumberCall buttonFree quote formText-back
Big call button, free quote form, missed-call text-back and a yearly inspection plan.
See the live demo
CoastAir HVAC
HVAC contractorEmergency callService-area pagesText-back
Emergency call button, service-area pages for local SEO, missed-call text-back.
See the live demoConcept projects are design demos for fictional businesses, built to show what we can do in your industry.
New to all this? Follow one customer from a Google search to a booked job and a new review, in plain English.
From free audit to live in a few weeks
Process
- 01
Free audit
We review your Google profile, reviews and website, and see what happens when your phone goes unanswered. You get a short written summary.
Free - 02
Walkthrough video
We record a short video that walks you through the audit.
Free - 03
Launch
We set up your profile, forms, text-back and reviews. You approve each piece.
Most packages live in 2 to 3 weeks - 04
Run it
Each month we report what we did and what moved, and handle your edits.
Every month
Simple prices. No surprises.
Pricing
Month to month, cancel by email. Your price is locked while you stay. Or commit to 6 or 12 months and pay less to start. Compare all packages.
Quick Fix
One time
For a business whose website works but has one clear problem.
$399 one time
- Written audit of your Google profile, listings and website
- Google Business Profile cleaned up
- A quote form or call button added
- Your details matched across the main listings
Starter
Start here
Monthly
For owners who want to be found and followed up with.
$199 / month, plus $250 setup
- Google profile set up and posted to
- Missed-call text-back
- Quote or booking form
- Monthly report in plain words
Growth
Monthly
More reviews and fewer lost leads.
$399 / month, plus $250 setup
- Everything in Starter
- Automatic review requests
- Website fix, only if you need one
- Local pages and posts when there is something real to say
Full Service
Monthly
One team handles all of it.
$699 / month, plus $500 setup
- Everything in Growth
- More local pages and posts from your real jobs
- Appointment reminders
- A strategy call every month
Founding client offer: no setup fee
Our first 5 plumbing and HVAC clients in Suffolk County, New York, on a monthly plan pay no setup fee, until 31 March 2027. Your monthly price stays the same. In return, we ask for honest feedback, and if you’re happy after 60 days, a short case study with your numbers and the odd call with another owner. Not happy? No case study, no calls, and you can leave by email the same day.
Questions owners ask us
FAQ
I already pay someone for my website. Why switch?
Maybe you shouldn’t. If you’re happy, keep them. If changes take weeks or you don’t know what you’re paying for, see our free demo and decide. Moving your site over is on us.
Do you use AI? Is the site generic?
We use AI to build faster, which is why we can show you a demo for free. Every site is designed around your business, your customers and your goals, and checked by a real person.
Do I own my website?
Yes. Your domain, content and site files are yours. If you leave, we hand everything over.
Can you guarantee I’ll rank #1 on Google?
No one honest can. We promise the work: the fixes, the posts and the review requests. You see it all in your monthly report. Rankings, if they move, usually take three to six months, and we do not promise them.
Do you work with my competitors?
No. On a monthly plan, we take one business per trade in the cities you serve. If you’re our plumber in your area, we won’t work for another plumber there while you’re with us.
Is there a contract?
You choose. Monthly plans can be month to month with the normal setup fee, or you can commit to 6 or 12 months and pay less to start (the 12-month option has no setup fee). You pay the setup fee and your first month when you sign, and the next charge is one month later. After the term, you stay month to month. Your monthly price stays locked for as long as you stay with us.
Get your free audit
Free, no obligation
Tell us about your business. Within a few business days you will get:
- A written audit of your Google profile, reviews and website
- How your review count compares with your nearest competitors
- A short video that walks you through it